Question 1

Is SkinTip a medical tool?

Accepted Answer

No. SkinTip provides general skincare information and personalized guidance based on AI analysis. It does not diagnose, treat or prevent any medical condition, and it is not a substitute for a qualified healthcare professional.

Question 2

How accurate is the analysis?

Accepted Answer

SkinTip gives AI-estimated insights about visible skin characteristics from your photo. Results depend on lighting, camera quality and angle, and should be treated as guidance rather than measurement.

Question 3

What happens to my photos?

Accepted Answer

Your photos are used to generate your skin insights and are handled with care. Our privacy policy describes exactly how information is processed and stored.

Question 4

Do I need to buy products to use SkinTip?

Accepted Answer

No. You can use the analysis and routine guidance on its own. Product recommendations are suggestions, and you can always keep using products you already own.

Question 5

Can SkinTip work with the products I already own?

Accepted Answer

Yes. The routine is built around steps and what each one is for, so you can slot in products you already like where they fit.

Question 6

Is SkinTip suitable for sensitive skin?

Accepted Answer

SkinTip lets you flag sensitivities and preferences so recommendations account for them. If you have a diagnosed skin condition, check with a healthcare professional before changing your routine.

Question 7

How often should I scan?

Accepted Answer

As often as you like. Many people scan every few weeks, which is usually enough to see how a routine is settling in.

Question 8

Is SkinTip free?

Accepted Answer

Pricing details will be confirmed at launch. Join the list to be told first.

Question 9

When is SkinTip launching?

Accepted Answer

SkinTip is coming soon to iOS and Android. Sign up and we'll let you know the moment it's available.

Everything you might be wondering.

Questions, answered.

Understand your skin.
Starting today.